Warranty Policy
Every eligible refurbished device sold by Refurbmart includes a 90-day limited hardware warranty unless a different warranty is shown on the product page or receipt.
What is covered
The warranty covers hardware defects that affect normal use under normal conditions.
Examples may include:
- device not powering on
- failed storage drive
- memory failure
- display or keyboard failure not caused by physical/liquid damage
- charging or port issues not caused by misuse
What is not covered
The warranty does not cover:
- physical damage
- liquid damage
- accidental damage
- cracked screens after purchase
- battery runtime expectations unless specifically stated
- software issues, viruses, account/password problems, or customer-installed software
- damage caused by misuse, modification, or third-party repair
Battery condition
Refurbished batteries are tested for normal functionality, but battery life varies by age, use, settings, and workload. Battery runtime is not guaranteed unless specifically stated on the product page.
Warranty upgrade
Some products may offer an optional 1-year warranty upgrade. If purchased, the total warranty term becomes 1 year from the purchase date.
Warranty process
If a warranty issue occurs, contact Refurbmart support with your order number and a clear description of the problem. Refurbmart may repair, replace, or refund the device depending on the issue and available inventory.